Have you ever heard the statement “Skills you can teach vs. Skills you can’t.” What does that mean exactly? Eric Herrenkohl states that “There are skills you can teach and skills you can’t. Find a large pool of people who already have the fundamental skills you want, interview a lot of them, and hire the best of them. This is a simple formula for creating a team of A-Players.” His book “How to Hire A-Players” is an amazing read if you are ready to build your business with A-Players, those people who go above and beyond for you and your business.
Eric gives us an idea of where to find people to build our A-team! He suggests we look at the following groups of people and the skills they bring to the table.
- Women Reentering the Workforce
- Waiters and Waitresses
- Retail, big box company employees
I believe all of those groups have one thing in common, they all want to feel accomplished and appreciated for their skills they bring to the table. So many times employees are hard workers but the upper management does not take notice of this. Sure, they may say “Good Job”, “Keep up the great work”, but what does that mean to an employee that is doing more than their fair share?
Good employees, the A-Players quite often do more than average employees. And these A-Players need to be recognized for their hard work. If they aren’t, they will be looking for other job opportunities. I’ve seen this in the corporate world too many times. You have great employees but they get burnt out because they do the work of 2+ employees. So, they leave and the business is left with average employees who most likely are there to collect a pay check.
Finding the A-Players is a start but keeping the A-players is an every day task. You must recognize the hard work these employees put in and show them that you care, make a scene — make a big deal of it. Recognition makes employees know that upper management cares and they will continue to work hard and care about their position.
If you are in upper management in what ways do you recognize your employees?
If you are an employee of a corporate company/business, do your supervisors recognize your A-Player potential?
Sources: “How to Hire A-Players” By: Eric Herrenkohl